EMS Best Practices
Article titles as of 10/25/01

A Bleak Financial Picture for EMS Providers 
A Short Story 
Are the Big Privates Getting Smarter? 
Aspirin Protocols Reveals Insights into Best Practice Decision-Making Processes 
Baldrige Affects Bidding 
Benchmarking for Fleet Administration 
Best Employees: Get Them to Stick Around 
Best Practice Hiring and Promotion: Are You Rewarding Critical Competencies? 
Best Practices Online Information and Learning 
Beyond the Y2K Hype: What EMS Managers Really Need to Know 
Billing for SNF Transports 
Bridge the Gap Between Paid and Volunteer Providers 
Burning the Candle at Both Ends 
Calculate Your Best Practice in Ambulance Purchasing 
Can You Afford Not to Offer Benefits? 
careNOW Explores Demand Management for Unscheduled Care 
Changing a Reputation 
Computers Optimize Deployment Scheduling 
Cost Allocation: An Accounting Methodology to Help You Manage Your Resources 
Data Collection Quick Check 
Deal-Making is a Win-Win in Texas City 
Demand Management with Nurse Triage: An Emerging Best Practice? 
Demise of the School of Hard Knocks 
Does Quantity Reflect Quality? 
Don't Make Budget Decisions in a Vacuum 
Eat Like a Bird, Poop Like an Elephant 
EMS Adopts Disney Magic 
EMS News 
Ensure the Field Readiness of New Hires 
First, Focus on Process 
Growing Good Supervisors 
Growth Involves Uncomfortable Risks 
Hard News to Swallow About HCFA's Hard Line 
How Did You Do in 1998? 
How Much Do You Know About Your Fleet Operations? 
How to Get Paid for SNF Transfers 
How to Prepare for a National Ambulance Fee Schedule 
How to Respond to a Dissatisfied Customer 
How to Successfully Manage Big Change 
How Will You Get Paid in the Future? A Report from Negotiated Rulemaking 
Identifying Up-and-Coming Leaders 
Important Journal and Internet Resources 
Improve Your Collections: Documenting Medical Necessity is the Key 
In the Literature: Regionalized Cardiac Care 
Interest-Based Negotiation: A Strategy That Works! 
Is There Such Thing as Too Much Truth? 
JAMA Publishes OPALS Study Results 
Key Components of Best Practice Dispatching 
Las Vegas Doubles Arrest Save Rate 
Legally Sound Mutual Aid Agreements 
Look Beyond the Quality Movement Jargon 
March Issue Highlights 
Maximize Training Dollars 
Metro-Dade Fire-Rescue's ELDER-LINKS Project 
Network: EMS News 
New Brunswick Explores Innovations to Improve Quality and Efficiency 
On Conducting a Disciplinary Meeting 
On Continuous Learning 
On Employability 
On Motivating Good Charting 
On Strategic HR 
On Tolerating Mistakes 
On Using Employee Suspension Wisely 
On Workload 
On World-Class Service 
Overcoming Gender Bias 
Overton's Six Principles 
Paramedic Intercept: Money and the Law 
Position Your Organization for Long-Term Survival 
Precision Shift Scheduling Meets Everyone's Needs 
Pricing Your Ambulance Services for SNFs 
Pricing Your EMS Services 
Prove the Value of Training 
Put Some Teeth in Your AMA Form 
Quality Expert Jim Eastham Looks at EMS Management 
Reimbursement Issues Dominate National EMS Agenda 
Response Times: How Fast Can You Afford to Be? 
Shaping EMS into a Clinical Practice 
Should Fire Departments Be Paid for First Response? 
Should You Check Employees' Driving Records? 
Should You Pay for Continuing Education? 
Spotlight on Dan Manz, Vermont State EMS Director 
Spotlight on Deborah Amesqua, Madison (WI) Fire Chief 
Spotlight on Phil Forgione, COO, San Diego Medical Services Enterprise 
States Find Innovative Ways to Finance EMS 
The Balanced Scorecard 
The Challenge of EMS Leadership 
The Importance of Asking Questions 
The Management Challenges of N Gen's 
The Value of Corporate Compliance Programs 
Understand Your Marketplace 
Using Techs to Improve Make Ready 
Welcome to EMS Best Practices 
What Are Business Processes? 
What is a Learning Organization? 
What is Appropriate Dress Code? 
What is EMS Best Practices? 
What Should You Benchmark? 
When an Employee Challenges Seniority Shift Bidding 
When Asking Doesn't Work 
When Do the Needs of the Patient Justify Policy Violations? 
When to Implement Clinical Protocol Change: The Case of 12-Lead EKGs 
Why You Should Become an Industrial Tourist 
Work with Law Enforcement to Improve Medic Safety 
Zen and the Art of Giving Advice